Digital Customer Experience

Research & Design

 
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Summary

As a UX Designer on the Digital Customer Experience team, I worked across three online sales initiatives:

  • Checkout flows

  • Interactive product demos

  • Free trials


As a lead qualitative researcher I scoped, planned and conducted end-to-end research for the digital journey and digital CX teams.

 

Confidential!

Due to the sensitive nature of my work with Thomson Reuters, you will need to contact me if you’d like to see more.

But, I would be happy to discuss it further if you’ll be in touch!

edeuclide@gmail.com